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Network Citadel

Autonomous MSP

An extension of your team that never sleeps.

Enterprise-grade IT and security, run by automation and supervised by senior engineers who know your network. You get the coverage of a big MSP without the overhead, the lock-in, or the ticket roulette.

Monitoring, patching & threat response running around the clock
live operations feed
10:42:01[security]alert ingested · sev 4
10:42:03[security]analyzing threat…
10:42:06[✓ triaged]known-good · no action
10:47:12[sysadmin]214 endpoints patched
10:51:44[edr]suspicious host isolated
10:51:58[✓ auto]remediated · threat cleared
10:52:00[engineer]reviewed · approved ✓
Enterprise-grade toolingNext-gen EDR24/7 SOC monitoringAutomated patchingZero-trust identityAccess control & camera installs

What we are

The IT department you don't have to build.

We act as an extension of your team, giving you enterprise-grade IT leadership and security without the overhead, so you can scale confidently and securely.

As you grow, we grow with you. The same senior engineers, more automation, deeper coverage. No re-hiring, no re-onboarding, no ripping and replacing your stack every time you double in size.

Senior by default

You get engineers, not a queue

Real people who know your name and your network, backed by automation that never sleeps.

Automation-first

The busywork runs itself

Patching, monitoring, and threat response happen automatically, so nothing waits on a ticket.

Accountable to you

One team, the whole way

Start small, grow into more. You never outgrow us, and you never start over.

No lock-in

Your stack stays yours.

No lock-in, no rip-and-replace. We build around the tools, hardware, and workflows you already have, or help you choose new ones you'll actually own.

When you work with us, the infrastructure is yours: your accounts, your licenses, your data. If you ever leave, you take it all with you. We earn the relationship every month instead of trapping you in it.

Your licenses, your name. We procure on your behalf and manage the vendors. You hold the keys.
Your data, always exportable. Nothing is held hostage. Leaving is clean if you ever need to.
Your hardware, your choice. We work with what fits your needs, not what pads our margin.

Your team

A workforce that never sleeps, watched by people who care.

Automated agents own the lanes. Senior engineers own the outcome.

Your dedicated engineers

The humans in the loop

Approve. Advise. Own the accountability.

Networking

monitor · config · triage

Endpoint

patching · compliance

Security

triage · tickets

● live

System Admin

patch state

Monitoring

alerts · uptime

Powered by SentryLinq, our autonomous security agent platform, built in-house and supervised on every action.

The managed layer

Three tiers. Each one automates more.

A base platform fee plus a per-user rate. Start where you are, grow into the rest.

Every package stands on its own. Start with just your devices managed, and add human-led services only if and when you need them.

Start here · Core

The foundation, made affordable.

Every endpoint patched, monitored, and baseline-secured, automatically. Real IT coverage a growing business can actually afford.

$500/mo base + $75/user/mo

  • Automated patching, Windows and Mac
  • 24/7 alerting across your fleet
  • Basic network monitoring
  • Security posture baseline
  • Live dashboard, view access
  • License and vendor management, add-on
See full pricing
Most chosen · Secure

Everything in Core, now defended.

Managed EDR that isolates and remediates on its own. Full 24/7 security monitoring. Advanced network visibility. This is where most teams land.

$750/mo base + $125/user/mo

Most chosen
  • Everything in Core
  • Managed EDR, auto-remediation
  • SIEM, full security monitoring
  • Advanced network monitoring
  • AI assistant, read access
See full pricing
Where it goes · Autonomous

It runs itself. You just approve.

The agents don't just watch, they act. Remediation, provisioning, and licensing happen automatically, with a senior engineer as the final sign-off.

$1200/mo base + $185/user/mo

  • Everything in Secure
  • Agents act autonomously, you approve
  • AI assistant, interactive
  • Dashboard, view and interact
  • License and vendor management, included
See full pricing

Why we're different

The old MSP sells you humans on tickets.
We sell you machines with a human on top.

Network Citadel

  • Patching, EDR, and triage run automatically, around the clock
  • Automated agents handle the routine before you feel it
  • Senior engineers who know your environment end to end
  • A live dashboard, you see what we see
  • Priced on your team size, not your ticket volume

The typical MSP

  • Manual patch cycles, if they happen at all
  • Ticket roulette and call-center handoffs
  • A rotating cast who don't know your stack
  • A black box, you find out when it breaks
  • Billed by the hour, incentivized by the problem

When you need a person

Automation handles the busywork. But when something needs a human, you get one, the same engineer who knows your network, not a queue and a script.

Ready to put your IT on autopilot?

Tell us about your environment. We'll map the right service and package, and show you the dashboard on day one.

Talk to an engineer